Warsaw Airport Services
Wi-Fi
There is free Wi-fi available.
Free and unlimited Wi-Fi is available at Warsaw Chopin Airport. There’s no registration needed and connection lasts a couple of hours, then just reconnect.
Passengers need to connect to "Chopin-Airport" network.
ATMs
ATMs are available at Warsaw Airport on both landisde and airside areas of Arrivals and Departures.
Currency exchange
Four currency exchange providers are available at Warsaw Chopin Airport.
ICE Exchange booths are open from 05:00 am.
Lost & found
Have you lost an item at Warsaw Airport? In that case, please contact the Lost and Found Office.
Service hours: Open from Monday to Friday, closed on weekends and bank holidays.
Location: Arrivals level of Terminal A, arrivals hall, next to the medical point, zone 1 (AB).
Contact: +48 22 650 2006 | bagaz@polish-airports.com
Observation deck
From the observation deck, passengers can enjoy a good coffee or buy some gifts while they have good views of Warsaw Chopin Airport.
Entrance is free.
Opening hours: From 06:00am to 10:00pm.
Chaplaincy
At WAW Airport there is an ecumenical chapel accessible from the Departures Hall.
Opening hours: From 05:00 am to 11:00 pm.
During Sunday services are at 08:00 am 10:00 am and 11:00 am.
It is a non-denominational Christian chapel.
Families with children
There are lots of areas for families traveling with children.
At Warsaw Chopin Airport there are baby care rooms, pushchairs, children’s play areas, shops with products offered specially for kids, among other services as car seats or assistance for unaccompanied children.
Get in contact with your airline for more information.
Showers
Showers are available in the lounges.
Business transition
Passengers with Business or first Class Ticket can travel through the special security checkpoint located in Zone B & E of Warsaw Chopin Airport.
Fast Track
With this service, passengers can save time passing through the security control and also access to the Executive Lounges located at Warsaw Airport (WAW).
Smoking area
Passengers cannot smoke at Warsaw Airport.
Luggage storage
There is luggage storage office at WWA Airport.
Other services
- Baking services
- Children’s play areas
- Travel agency
- Lost luggage
- First Aid
- Information counter
- Meeting point
- Postal services
Lounges
VIP Lounge: Terminal A, Airside. Open From 05:00 am to 11:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Conference rooms, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility. Contact: +48 22 650 43 83 | vip@lotnisko-chopina.pl
Bolero Lounge: Please note it is temporarily closed. Terminal A, Airside, non-Schengen Area, close to Gates 7 and 8. Opening hours: From 06:00 am to 11:00 pm. Services: Snacks, Alcholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals. Please note it is a non-smoking facility.
LOT Business Lounge ’Polonez’: Schengen Area, close to Gate 25/26. Open from 05:00 am to 11:00 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals. Please note it is a non-smoking facility.
LOT Elite Club Lounge: Terminal A. Open from 05:00 am to 11:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, TV, Internet terminals. Please note it is a non-smoking facility.
LOT Business Lounge Mazurek: Terminal A, non-Schengen area, near Gates 7 and 8. Open from 06:15 am to 11:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.
Preludium Executive Lounge: Temporarily closed. Terminal A, Airside, Schengen Area, close to Gates 33 and 35. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals. Please note it is a non-smoking facility. Open from 04:00 am to 11:00 pm.
Fantazja Lounge: Please note it is temporarily closed. Terminal A, Airside, Schengen Area, close to Gates 36/37. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, Conference rooms, Internet terminals, Showers. Open from 05:00 am to 11:00 pm.
For further information regarding VIP lounges, please call: +48 22 650 43 83 | vip@lotnisko-chopina.pl